Market Research Report

Business Processes Outsourcing Market, Global Outlook and Forecast 2023-2029

  • AMR ID : 7-4768
  • CAT ID : 8
  • Pages : 140
  • Date : Jun 2023
 

The global Business Processes Outsourcing market was valued at US$ million in 2022 and is projected to reach US$ million by 2029, at a CAGR of % during the forecast period. The influence of COVID-19 and the Russia-Ukraine War were considered while estimating market sizes.
The U.S. Market is Estimated at $ Million in 2022, While China is to reach $ Million.
CRM (Customer Relationship Management) BPO Segment to Reach $ Million by 2029, with a % CAGR in next six years.
The global key manufacturers of Business Processes Outsourcing include ADP, Teleperformance, Concentrix, Paychex, Conduent, Arvato Bertelsmann, TCS, DXC Technologies and Accenture, etc. in 2022, the global top five players have a share approximately % in terms of revenue.
This report aims to provide a comprehensive presentation of the global market for Business Processes Outsourcing, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Business Processes Outsourcing. This report contains market size and forecasts of Business Processes Outsourcing in global, including the following market information:
Global Business Processes Outsourcing Market Revenue, 2018-2023, 2024-2029, ($ millions)
Global top five companies in 2022 (%)
MARKET MONITOR GLOBAL, INC (MMG) has surveyed the Business Processes Outsourcing companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global Business Processes Outsourcing Market, by Type, 2018-2023, 2024-2029 ($ millions)
Global Business Processes Outsourcing Market Segment Percentages, by Type, 2022 (%)
CRM (Customer Relationship Management) BPO
HRO (Human Resources Outsourcing) BPO
Finance and Administration (F&A) BPO
Other BPO Services
Global Business Processes Outsourcing Market, by Application, 2018-2023, 2024-2029 ($ millions)
Global Business Processes Outsourcing Market Segment Percentages, by Application, 2022 (%)
Bank
Medical Insurance
Retail
Information Technology and Telecommunications
Other
Global Business Processes Outsourcing Market, By Region and Country, 2018-2023, 2024-2029 ($ Millions)
Global Business Processes Outsourcing Market Segment Percentages, By Region and Country, 2022 (%)
North America
US
Canada
Mexico
Europe
Germany
France
U.K.
Italy
Russia
Nordic Countries
Benelux
Rest of Europe
Asia
China
Japan
South Korea
Southeast Asia
India
Rest of Asia
South America
Brazil
Argentina
Rest of South America
Middle East & Africa
Turkey
Israel
Saudi Arabia
UAE
Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
Key companies Business Processes Outsourcing revenues in global market, 2018-2023 (estimated), ($ millions)
Key companies Business Processes Outsourcing revenues share in global market, 2022 (%)
Further, the report presents profiles of competitors in the market, key players include:
ADP
Teleperformance
Concentrix
Paychex
Conduent
Arvato Bertelsmann
TCS
DXC Technologies
Accenture
HCL Technologies Limited
Genpact
Amdocs Ltd
IBM
First source Solutions
Intelenet Global Services
Capgemini SE
China Customer Relations Centers Inc
China Data Group Co., Ltd
Chinasoft International Co., Ltd
Infosys Ltd (Infosys BPM)
M and Y Global Services
Northking Information Technology Co., Ltd
Wipro Ltd
Outline of Major Chapters:
Chapter 1: Introduces the definition of Business Processes Outsourcing, market overview.
Chapter 2: Global Business Processes Outsourcing market size in revenue.
Chapter 3: Detailed analysis of Business Processes Outsourcing company competitive landscape, revenue and market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6: Sales of Business Processes Outsourcing in regional level and country level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space of each country in the world.
Chapter 7: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 8: The main points and conclusions of the report.

1 Introduction to Research & Analysis Reports
1.1 Business Processes Outsourcing Market Definition
1.2 Market Segments
1.2.1 Market by Type
1.2.2 Market by Application
1.3 Global Business Processes Outsourcing Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
1.5.1 Research Methodology
1.5.2 Research Process
1.5.3 Base Year
1.5.4 Report Assumptions & Caveats
2 Global Business Processes Outsourcing Overall Market Size
2.1 Global Business Processes Outsourcing Market Size: 2022 VS 2029
2.2 Global Business Processes Outsourcing Market Size, Prospects & Forecasts: 2018-2029
2.3 Key Market Trends, Opportunity, Drivers and Restraints
2.3.1 Market Opportunities & Trends
2.3.2 Market Drivers
2.3.3 Market Restraints
3 Company Landscape
3.1 Top Business Processes Outsourcing Players in Global Market
3.2 Top Global Business Processes Outsourcing Companies Ranked by Revenue
3.3 Global Business Processes Outsourcing Revenue by Companies
3.4 Top 3 and Top 5 Business Processes Outsourcing Companies in Global Market, by Revenue in 2022
3.5 Global Companies Business Processes Outsourcing Product Type
3.6 Tier 1, Tier 2 and Tier 3 Business Processes Outsourcing Players in Global Market
3.6.1 List of Global Tier 1 Business Processes Outsourcing Companies
3.6.2 List of Global Tier 2 and Tier 3 Business Processes Outsourcing Companies
4 Market Sights by Product
4.1 Overview
4.1.1 By Type - Global Business Processes Outsourcing Market Size Markets, 2022 & 2029
4.1.2 CRM (Customer Relationship Management) BPO
4.1.3 HRO (Human Resources Outsourcing) BPO
4.1.4 Finance and Administration (F&A) BPO
4.1.5 Other BPO Services
4.2 By Type - Global Business Processes Outsourcing Revenue & Forecasts
4.2.1 By Type - Global Business Processes Outsourcing Revenue, 2018-2023
4.2.2 By Type - Global Business Processes Outsourcing Revenue, 2024-2029
4.2.3 By Type - Global Business Processes Outsourcing Revenue Market Share, 2018-2029
5 Sights by Application
5.1 Overview
5.1.1 By Application - Global Business Processes Outsourcing Market Size, 2022 & 2029
5.1.2 Bank
5.1.3 Medical Insurance
5.1.4 Retail
5.1.5 Information Technology and Telecommunications
5.1.6 Other
5.2 By Application - Global Business Processes Outsourcing Revenue & Forecasts
5.2.1 By Application - Global Business Processes Outsourcing Revenue, 2018-2023
5.2.2 By Application - Global Business Processes Outsourcing Revenue, 2024-2029
5.2.3 By Application - Global Business Processes Outsourcing Revenue Market Share, 2018-2029
6 Sights by Region
6.1 By Region - Global Business Processes Outsourcing Market Size, 2022 & 2029
6.2 By Region - Global Business Processes Outsourcing Revenue & Forecasts
6.2.1 By Region - Global Business Processes Outsourcing Revenue, 2018-2023
6.2.2 By Region - Global Business Processes Outsourcing Revenue, 2024-2029
6.2.3 By Region - Global Business Processes Outsourcing Revenue Market Share, 2018-2029
6.3 North America
6.3.1 By Country - North America Business Processes Outsourcing Revenue, 2018-2029
6.3.2 US Business Processes Outsourcing Market Size, 2018-2029
6.3.3 Canada Business Processes Outsourcing Market Size, 2018-2029
6.3.4 Mexico Business Processes Outsourcing Market Size, 2018-2029
6.4 Europe
6.4.1 By Country - Europe Business Processes Outsourcing Revenue, 2018-2029
6.4.2 Germany Business Processes Outsourcing Market Size, 2018-2029
6.4.3 France Business Processes Outsourcing Market Size, 2018-2029
6.4.4 U.K. Business Processes Outsourcing Market Size, 2018-2029
6.4.5 Italy Business Processes Outsourcing Market Size, 2018-2029
6.4.6 Russia Business Processes Outsourcing Market Size, 2018-2029
6.4.7 Nordic Countries Business Processes Outsourcing Market Size, 2018-2029
6.4.8 Benelux Business Processes Outsourcing Market Size, 2018-2029
6.5 Asia
6.5.1 By Region - Asia Business Processes Outsourcing Revenue, 2018-2029
6.5.2 China Business Processes Outsourcing Market Size, 2018-2029
6.5.3 Japan Business Processes Outsourcing Market Size, 2018-2029
6.5.4 South Korea Business Processes Outsourcing Market Size, 2018-2029
6.5.5 Southeast Asia Business Processes Outsourcing Market Size, 2018-2029
6.5.6 India Business Processes Outsourcing Market Size, 2018-2029
6.6 South America
6.6.1 By Country - South America Business Processes Outsourcing Revenue, 2018-2029
6.6.2 Brazil Business Processes Outsourcing Market Size, 2018-2029
6.6.3 Argentina Business Processes Outsourcing Market Size, 2018-2029
6.7 Middle East & Africa
6.7.1 By Country - Middle East & Africa Business Processes Outsourcing Revenue, 2018-2029
6.7.2 Turkey Business Processes Outsourcing Market Size, 2018-2029
6.7.3 Israel Business Processes Outsourcing Market Size, 2018-2029
6.7.4 Saudi Arabia Business Processes Outsourcing Market Size, 2018-2029
6.7.5 UAE Business Processes Outsourcing Market Size, 2018-2029
7 Business Processes Outsourcing Companies Profiles
7.1 ADP
7.1.1 ADP Company Summary
7.1.2 ADP Business Overview
7.1.3 ADP Business Processes Outsourcing Major Product Offerings
7.1.4 ADP Business Processes Outsourcing Revenue in Global Market (2018-2023)
7.1.5 ADP Key News & Latest Developments
7.2 Teleperformance
7.2.1 Teleperformance Company Summary
7.2.2 Teleperformance Business Overview
7.2.3 Teleperformance Business Processes Outsourcing Major Product Offerings
7.2.4 Teleperformance Business Processes Outsourcing Revenue in Global Market (2018-2023)
7.2.5 Teleperformance Key News & Latest Developments
7.3 Concentrix
7.3.1 Concentrix Company Summary
7.3.2 Concentrix Business Overview
7.3.3 Concentrix Business Processes Outsourcing Major Product Offerings
7.3.4 Concentrix Business Processes Outsourcing Revenue in Global Market (2018-2023)
7.3.5 Concentrix Key News & Latest Developments
7.4 Paychex
7.4.1 Paychex Company Summary
7.4.2 Paychex Business Overview
7.4.3 Paychex Business Processes Outsourcing Major Product Offerings
7.4.4 Paychex Business Processes Outsourcing Revenue in Global Market (2018-2023)
7.4.5 Paychex Key News & Latest Developments
7.5 Conduent
7.5.1 Conduent Company Summary
7.5.2 Conduent Business Overview
7.5.3 Conduent Business Processes Outsourcing Major Product Offerings
7.5.4 Conduent Business Processes Outsourcing Revenue in Global Market (2018-2023)
7.5.5 Conduent Key News & Latest Developments
7.6 Arvato Bertelsmann
7.6.1 Arvato Bertelsmann Company Summary
7.6.2 Arvato Bertelsmann Business Overview
7.6.3 Arvato Bertelsmann Business Processes Outsourcing Major Product Offerings
7.6.4 Arvato Bertelsmann Business Processes Outsourcing Revenue in Global Market (2018-2023)
7.6.5 Arvato Bertelsmann Key News & Latest Developments
7.7 TCS
7.7.1 TCS Company Summary
7.7.2 TCS Business Overview
7.7.3 TCS Business Processes Outsourcing Major Product Offerings
7.7.4 TCS Business Processes Outsourcing Revenue in Global Market (2018-2023)
7.7.5 TCS Key News & Latest Developments
7.8 DXC Technologies
7.8.1 DXC Technologies Company Summary
7.8.2 DXC Technologies Business Overview
7.8.3 DXC Technologies Business Processes Outsourcing Major Product Offerings
7.8.4 DXC Technologies Business Processes Outsourcing Revenue in Global Market (2018-2023)
7.8.5 DXC Technologies Key News & Latest Developments
7.9 Accenture
7.9.1 Accenture Company Summary
7.9.2 Accenture Business Overview
7.9.3 Accenture Business Processes Outsourcing Major Product Offerings
7.9.4 Accenture Business Processes Outsourcing Revenue in Global Market (2018-2023)
7.9.5 Accenture Key News & Latest Developments
7.10 HCL Technologies Limited
7.10.1 HCL Technologies Limited Company Summary
7.10.2 HCL Technologies Limited Business Overview
7.10.3 HCL Technologies Limited Business Processes Outsourcing Major Product Offerings
7.10.4 HCL Technologies Limited Business Processes Outsourcing Revenue in Global Market (2018-2023)
7.10.5 HCL Technologies Limited Key News & Latest Developments
7.11 Genpact
7.11.1 Genpact Company Summary
7.11.2 Genpact Business Overview
7.11.3 Genpact Business Processes Outsourcing Major Product Offerings
7.11.4 Genpact Business Processes Outsourcing Revenue in Global Market (2018-2023)
7.11.5 Genpact Key News & Latest Developments
7.12 Amdocs Ltd
7.12.1 Amdocs Ltd Company Summary
7.12.2 Amdocs Ltd Business Overview
7.12.3 Amdocs Ltd Business Processes Outsourcing Major Product Offerings
7.12.4 Amdocs Ltd Business Processes Outsourcing Revenue in Global Market (2018-2023)
7.12.5 Amdocs Ltd Key News & Latest Developments
7.13 IBM
7.13.1 IBM Company Summary
7.13.2 IBM Business Overview
7.13.3 IBM Business Processes Outsourcing Major Product Offerings
7.13.4 IBM Business Processes Outsourcing Revenue in Global Market (2018-2023)
7.13.5 IBM Key News & Latest Developments
7.14 First source Solutions
7.14.1 First source Solutions Company Summary
7.14.2 First source Solutions Business Overview
7.14.3 First source Solutions Business Processes Outsourcing Major Product Offerings
7.14.4 First source Solutions Business Processes Outsourcing Revenue in Global Market (2018-2023)
7.14.5 First source Solutions Key News & Latest Developments
7.15 Intelenet Global Services
7.15.1 Intelenet Global Services Company Summary
7.15.2 Intelenet Global Services Business Overview
7.15.3 Intelenet Global Services Business Processes Outsourcing Major Product Offerings
7.15.4 Intelenet Global Services Business Processes Outsourcing Revenue in Global Market (2018-2023)
7.15.5 Intelenet Global Services Key News & Latest Developments
7.16 Capgemini SE
7.16.1 Capgemini SE Company Summary
7.16.2 Capgemini SE Business Overview
7.16.3 Capgemini SE Business Processes Outsourcing Major Product Offerings
7.16.4 Capgemini SE Business Processes Outsourcing Revenue in Global Market (2018-2023)
7.16.5 Capgemini SE Key News & Latest Developments
7.17 China Customer Relations Centers Inc
7.17.1 China Customer Relations Centers Inc Company Summary
7.17.2 China Customer Relations Centers Inc Business Overview
7.17.3 China Customer Relations Centers Inc Business Processes Outsourcing Major Product Offerings
7.17.4 China Customer Relations Centers Inc Business Processes Outsourcing Revenue in Global Market (2018-2023)
7.17.5 China Customer Relations Centers Inc Key News & Latest Developments
7.18 China Data Group Co., Ltd
7.18.1 China Data Group Co., Ltd Company Summary
7.18.2 China Data Group Co., Ltd Business Overview
7.18.3 China Data Group Co., Ltd Business Processes Outsourcing Major Product Offerings
7.18.4 China Data Group Co., Ltd Business Processes Outsourcing Revenue in Global Market (2018-2023)
7.18.5 China Data Group Co., Ltd Key News & Latest Developments
7.19 Chinasoft International Co., Ltd
7.19.1 Chinasoft International Co., Ltd Company Summary
7.19.2 Chinasoft International Co., Ltd Business Overview
7.19.3 Chinasoft International Co., Ltd Business Processes Outsourcing Major Product Offerings
7.19.4 Chinasoft International Co., Ltd Business Processes Outsourcing Revenue in Global Market (2018-2023)
7.19.5 Chinasoft International Co., Ltd Key News & Latest Developments
7.20 Infosys Ltd (Infosys BPM)
7.20.1 Infosys Ltd (Infosys BPM) Company Summary
7.20.2 Infosys Ltd (Infosys BPM) Business Overview
7.20.3 Infosys Ltd (Infosys BPM) Business Processes Outsourcing Major Product Offerings
7.20.4 Infosys Ltd (Infosys BPM) Business Processes Outsourcing Revenue in Global Market (2018-2023)
7.20.5 Infosys Ltd (Infosys BPM) Key News & Latest Developments
7.21 M and Y Global Services
7.21.1 M and Y Global Services Company Summary
7.21.2 M and Y Global Services Business Overview
7.21.3 M and Y Global Services Business Processes Outsourcing Major Product Offerings
7.21.4 M and Y Global Services Business Processes Outsourcing Revenue in Global Market (2018-2023)
7.21.5 M and Y Global Services Key News & Latest Developments
7.22 Northking Information Technology Co., Ltd
7.22.1 Northking Information Technology Co., Ltd Company Summary
7.22.2 Northking Information Technology Co., Ltd Business Overview
7.22.3 Northking Information Technology Co., Ltd Business Processes Outsourcing Major Product Offerings
7.22.4 Northking Information Technology Co., Ltd Business Processes Outsourcing Revenue in Global Market (2018-2023)
7.22.5 Northking Information Technology Co., Ltd Key News & Latest Developments
7.23 Wipro Ltd
7.23.1 Wipro Ltd Company Summary
7.23.2 Wipro Ltd Business Overview
7.23.3 Wipro Ltd Business Processes Outsourcing Major Product Offerings
7.23.4 Wipro Ltd Business Processes Outsourcing Revenue in Global Market (2018-2023)
7.23.5 Wipro Ltd Key News & Latest Developments
8 Conclusion
9 Appendix
9.1 Note
9.2 Examples of Clients
9.3 Disclaimer

 
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Market is segmented by Types, Applications, Technology, End-use Industries, and Regions.
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